Pickups from the Postal Service have been available for some customers since this summer, per the e-commerce giant.

Like most folks, I order a ton of stuff from Amazon for myself and my family. And on the rare occasion something doesn’t work out, Amazon’s return policies are usually pretty accommodating. But there ...

As major retailers like Walmart, Target, and Macy's have increasingly begun investing in their fulfillment capabilities to ...

Whether you ordered the wrong item, received a damaged package or just had second thoughts, understanding Amazon’s return policy can save you time and a potential headache. Amazon is known for fast ...

Amazon is attempting new measures to get customers to return fewer of their online orders, including charging a fee to return items to UPS stores. For decades, Amazon built its business by creating ...

Customers living near a free drop-off location who decide to return their package through UPS may have to pay a $1 fee, an Amazon spokesperson said Tuesday. "We offer convenient, easy returns to ...

Part of the appeal of shopping on Amazon is the ease of its return process. However, in a now-viral video, a customer claimed the company is trying to cheat customers out of their refunds after ...

(NEXSTAR) — Suddenly received a refund from Amazon, even though you haven’t returned anything in a while? You’re not alone. Several Amazon customers said they recently received refunds for purchases ...