Checking a bag is already a leap of faith, but checking a $368 Beis suitcase feels like tempting fate. One Southwest passenger learned that the hard way after her trendy luggage came off the carousel ...

A video of a woman screaming at an employee at Denver International Airport has gone viral. The woman, who was traveling on Southwest Airlines, was filmed arguing with an employee at the gate, and ...

Every so often, we see an American air traveler become famous for a public meltdown. This weekend, a female Southwest Airlines passenger did the honors. The unidentified woman was waiting for a flight ...

Southwest Airlines announced that they had banned the woman who allegedly punched a flight attendant in the face, knocking out two of her teeth. According to the Associated Press, an executive ...